Return Policy
15-Day Return Window
We want you to be happy with your order. If something isn't right, you may request a return within 15 days of the delivery date.
Eligibility
- Item must be unused, in its original condition, and in the original packaging.
- Proof of purchase (order number or confirmation email) is required.
- Items marked as final sale or personal-care items that have been opened are not eligible for return, unless defective.
Defective or Damaged Items
If your item arrives damaged or stops working under normal use, contact us within 15 days of delivery with your order number and a photo or short video of the issue. We'll arrange a replacement or a full refund — no return shipping required for defective items.
How to Start a Return
- Email our support team with your order number and reason for return.
- We'll confirm eligibility and send you return instructions within 1-2 business days.
- Once we receive and inspect the item, your refund will be processed within 5-10 business days to your original payment method.
Shipping Times
Orders typically ship within 1-2 business days and arrive within 4-6 business days depending on your location. Tracking information is provided by email once your order ships.
Return Shipping Costs
Customers are responsible for return shipping costs on non-defective returns (change of mind, wrong size/model selected, etc.). Defective or incorrect items are covered by us.
Questions?
Reach out any time through our Contact page — we're happy to help.